Senior Terminal Solution Lead

Senior Terminal Solution Lead

Responsible for ensuring customer outcomes are met in collaboration with the hub terminals (in scope). Key player in integrator strategy, with a holistic understanding of roles & responsibilities of all actors involved in the port complex in delivering business outcomes.

We Offer

A dynamic and supportive environment that fosters growth and development. At Maersk, you will have the chance to collaborate with a diverse team of professionals, and make a significant impact in the industry.  

Key responsibilities

• Ensure that customer deliveries are completed according to the agreed contractual terms by working closely with Ocean Fulfilment and Feeder teams.
• Develop and coordinate short-term execution plans (2-4 weeks) to ensure that customer outcomes are met and asset capabilities are optimized.
• Create and implement detailed game plans for individual vessels within a 0-72 hour timeframe with CX and Fulfilment teams
• Continuously monitor the progress of operations against the established game plan.
• Ensure that assets (e.g., vessels, containers) are turned around and connected according to specifications and work with relevant teams to investigate any deviations from the plan.
• Manage transit dwell times to ensure efficient cargo movement through the port complex
• Provide support during crises such as port disruptions, strikes, or incidents involving vessels or cargo.

What we are looking for

• Industry experience
• Leading with customer empathy
• Strong communication & analytical skills.
• Comfortable with digital and data
• Excellent communication and stakeholder management skills.
• High sense of urgency and time management

As part of our pre-employment screening, we ask you to provide a VOG.

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  accommodationrequests@maersk.com.